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GameDay Consulting

GameDay Consulting, LLC is a comprehensive consulting agency providing services to improve the fan experience at sport venues and events. GameDay provides your organization with the tools to implement a comprehensive customer-service strategy, and then measure its effectiveness through mystery shop observations of fan-employee interactions.

The sport organization that values its guests and fans has two objectives:

  • To ensure the guest has a safe and enjoyable experience regardless of the event outcome, and
  • To make sure those guests return for future events

GameDay Consulting offers several distinct services to help your organization reach these objectives:

 

The principal of GameDay Consulting is Dr. Brian Crow, former Editor-in-Chief of Sport Marketing Quarterly, and currently an Associate Professor of Sport Management at Slippery Rock University. Click here for a full biography.
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